FortiGate-VM02V FortiCare Premium Support

It can take 2 weeks or more.When you place an order with us, we first check the availability of the product(s) you requested. If the product is in stock at one of our distributors, we will order it to be delivered to you or to us to configure. If the product is not in stock, we will have to wait for the distributor to restock before we can fulfill your order. This can result in a delay of 2 weeks or more.It's important to note that we make every effort to fulfill orders as quickly as possible, but sometimes external factors beyond our control can affect the fulfillment time. If you have any questions or concerns about your order, you can reach out to our customer service for more information.

No, we do not hold our own stock. We order from our distributors.We do not hold our own stock. Instead, we order products from our distributors when a customer places an order. This allows us to offer a wide range of products to complement our networking and cybersecurity services and solutions.Because we rely on distributors to supply the products we sell, it can sometimes take longer to fulfill orders if a product is out of stock. However, we work with multiple distributors to ensure we can offer a variety of products to our customers.

You can get in touch with us via email at store@axians.co.uk or hello@axians.co.uk.If you have any questions or concerns about your order, you can contact our customer service team via email at store@axians.co.uk or hello@axians.co.uk. These email addresses are monitored regularly, and a customer service representative will respond as quickly as possible.You can use these email addresses to inquire about the status of your order, ask questions about products, or request assistance with returns or exchanges. We are committed to providing excellent customer service and will do everything we can to ensure your satisfaction.